Learning on the social web

ScienceBlog reports that on Saturday, Carl Whithaus will announce the preliminary results from a California Department of Education study into increasing academic achievement using computers in 4th grade classrooms (emphasis mine):

During the first year of the two-year study, student achievement increased 27.5 percent, according to Whithaus, who is principal investigator of a study to evaluate the project’s effectiveness.

Computer use – and particularly, online community engagement – increases engagement with formal learning, which is great news for the e-learning software market. But I’m particularly interested in the effect of networks on informal learning – specifically, learning from our activities on the web.

Learning happens when two sets of experiences and assumptions are exposed with each other – in other words, when we communicate. The web is the most globally efficient communications method the world has ever seen, and as a result, I believe, may rapidly transform our world culture for the better.

Last month, I met with J. Nathan Matias from the World University Project, a project that aims to evolve higher education by shedding light on how people learn and teach around the world. His intent is to highlight experiences that people in the west have largely not been exposed to, and in so doing advance mutual understanding between our academic systems. It’s a brilliant idea, which takes advantage of the potential of a universally accessible global communications network.

Recently, the Iranian election swamped Twitter, to the point where they rescheduled maintenance in order to minimize the effect on dissidents in the country. Suddenly, because Iranian dissidents were online and conversing with people from the west, Iran seemed less like a scary, far-off country filled with terrorists and more like – gasp – a country filled with actual human beings. Clay Shirky had this to say:

I’ve been thinking a lot about the Chicago demonstrations of 1968 where they chanted “the whole world is watching.” Really, that wasn’t true then. But this time it’s true … and people throughout the world are not only listening but responding. They’re engaging with individual participants, they’re passing on their messages to their friends, and they’re even providing detailed instructions to enable web proxies allowing Internet access that the authorities can’t immediately censor. That kind of participation is really extraordinary.

On a smaller scale, we’re now interacting with people from other walks of life, with markedly different sets of skills and interests, on a daily basis. The opportunity available to us is not just to get our message out on an unprecedented scale – but to get other peoples’ messages in, and in the process make ourselves more educated and informed than we’ve ever been. On a personal level, it can help us with our fourth grade homework; on a societal level, it’s a revolution.

Supporting freedom of speech

BarCamp Transparency UK OutMap is sponsoring BarCamp Transparency by donating a portion of my time to developing the website (for which I’d already provided the copy), as well as providing Twitter walls and projectors on the day. If you’re in the UK and interested in open government, cyber activism or social media ethics, I highly recommend you keep the 26th of July free for a trip to Oxford. Some very high profile people are attending, and the discussions promise to be amazing. And, hey, if that’s not enough for you, mention that you found out about the event from this blog and I’ll buy you a beer.

On a not-entirely-unrelated note, I want to make you aware of GlobalVoices Advocacy, which aims to create a global anti-censorship network of bloggers and online activists in the developing world. This is important work; one of the really exciting aspects of the web is the way information can spread and undermine oppressive legislation. It’s also dangerous, as blogging in places where freedom of speech is not protected can have severe consequences. They provide tutorials on blogging anonymously, as well as blogging effectively for a cause.

Zemanta, a blogging tool that suggests content to include as you type, is offering a small funding award to the charitable cause that gets the most posts as part of their ‘blogging for a cause’ promotion. It’s a good idea, and if you like what GlobalVoices Advocacy do, maybe you could write about them too – or any other good cause that you think is deserving.

I vote for Global Voices Advocacy because freedom of speech and the fight against censorship is one of the most important fronts in the fight for human rights around the world. This is a fight that we can all participate in, without having to go through governments, and GlobalVoices Advocacy is one organization that shows us how.

This blog post is part of Zemanta’s "Blogging For a Cause" campaign to raise awareness and funds for worthy causes that bloggers care about.

There shouldn’t need to be an OpenStreetMap

Politics — Tags: , , , , — Ben Werdmuller @ 2:45 pm

OpenStreetMap is a project whose aim is to make a free map of the world. It’s extremely impressive: as well as searching the map in a normal way, the data is exportable via XML, PNG, JPEG, SVG and more, under a Creative Commons Attribution-Share Alike license.

But it shouldn’t need to exist.

In the US, federal government-created maps (and other data) are considered to be public information, and released freely. In the UK, such maps are subject to Crown Copyright, and the Ordnance Survey has been set up as a trading organisation that legally must make money from its efforts.

This was an archaic idea at its inception, but makes even less sense now. The economy is in dire straits, and what it should be doing is providing taxpayer-funded data for use by companies; this kind of data in particular could give British businesses a flying start. Instead, it chooses to make money from them instead, and web services are left to projects like OpenStreetMap, as well as US businesses like Google, in order to source information.

The Guardian’s Data Store is one British attempt to rectify the situation, but ideally all data in the public interest should be released in a format that is easily consumable by third-party applications. As well as helping entrepreneurs and small businesses, it’ll allow for a deeper understanding of, and participation in, how our country is run. Which can’t be a bad thing – can it?

BarCamp Transparency

Politics — Tags: , , , — Ben Werdmuller @ 8:32 pm

One of the outcomes of BarCamp Oxford has been the organisation of a new BarCamp about transparency and ethics – a mix of social media, open government and cyber-activism.

It’s in its early planning stages, but it’ll take place sometime over the summer here in Oxford. If you’re interested, I suggest you take a look at the BarCamp Transparency wiki and throw your name into the ring. I was asked if I’d help organise, and while I can’t provide as much time as I’d like to due to prior commitments, I’ve volunteered to discuss openness in social media, provide web resources and help out with the event itself.

Transparency is hugely important, and becoming more so. As citizens we have more and more demands upon us to surrender our privacy and aspects of our civil liberties, but the government and politicians on all sides have been reluctant to provide more oversight into their activities. Meanwhile, social technologies have the power to enable us to find and share public information, organise ourselves into groups, and have more say in how our country is run.

This is a vital event that already sounds very promising indeed.

Facebook has no need for deleting data

Data control, Politics, Web — Tags: , , , — Ben Werdmuller @ 12:28 pm

Niall Kennedy has written an interesting post about Facebook’s data storage. They’ve written a proprietary filesystem to store photos in order to cut costs (up to now they’ve apparently been adding a $2 million NetApp storage system every week).

It turns out they’ve decided they don’t need all the features you’d find in a traditional file system (emphasis mine):

Traditional file systems are governed by the POSIX standard governing metadata and access methods for each file. These file systems are designed for access control and accountability within a shared system. An Internet storage system written once and never deleted, with access granted to the world, has little need for such overhead.

It would be nice if someone from Facebook could confirm that they do, in fact, have the ability to physically delete a photo or other items of data, and that this does, in fact, happen on the back end if you ask it to.

From what we understand of Facebook’s architecture, it probably doesn’t. When you post something, it gets copied and broadcast to your friends’ feeds; the data is out there forever. Even when you delete an account, your details aren’t fully removed. Surely, if nothing else, this is a legal minefield for the company?

Gender differences on the new frontier

It’s a commonly accepted fact that computing is a male-dominated industry, but I was shocked by the scale of the inequality. Okay, this is kind of unscientific, but take a look at these statistics:

  • Female population of the world: 49.8%
  • Female population of Facebook: 55%
  • Female population of social networks as a whole: 54.7%
  • Percentage of people awarded undergraduate computer science degrees by PhD-granting institutions in the US and Canada in 2006-7 who were women: 12%

While social media usage is skewed ever so slightly towards women, a whopping 88% of the people who study to learn the skills to build these tools are men. This is at a time when, in science generally, women receiving undergraduate degrees are increasing as a percentage year on year.

Some of the reasons for this have been covered a lot over the past year. This 2007 interview with Aaron Swartz (who worked on Creative Commons and is now behind the awesome government site Watchdog.net) contains some interesting thoughts on discrimination on the basis of both gender and race:

If you talk to any woman in the tech community, it won’t be long before they start telling you stories about disgusting, sexist things guys have said to them. It freaks them out; and rightly so. As a result, the only women you see in tech are those who are willing to put up with all the abuse.

[...] The denial about this in the tech community is so great that sometimes I despair of it ever getting fixed. [...] It’s an institutional problem, not a personal one.

Last year, Chris Messina called out a BusinessWeek article for disproportionately featuring the male participants at Web2Open, a Web 2.0 technology unconference Tara Hunt had predominantly organized. He followed it up this month with another post about the Future of Web Apps as a white boys’ club:

Turns out, white men also don’t have the monopoly on the best speakers – even in the tech industry – yet their ilk continue to make up a highly disproportionate number of the folks who end up on stage. And that means that good content and good ideas and important perspectives aren’t making it into the mix that should be, and as a result, audiences are getting short-changed.

This isn’t just about technology, and it isn’t just about the commercial web. We’re in an era where everything is going online; Barack Obama would arguably not be President of the United States without his engagement with grassroots social media technologies, and he is certainly continuing to embrace them into his Presidency. Yet if those technologies are effectively controlled by a minority of the population, that population’s biases and predispositions seep into how they’re designed, how they’re built, and ultimately how they work in practice.

Although I’ve picked out gender here, the same is doubtless true regarding race and sexuality discrimination in the tech sector, although the numbers haven’t been as widely published. As computing becomes more and more important in society as a whole, it becomes more and more important to ensure the people who help shape it are selected fairly and represent a cross-section of the people it serves.

Update: Lots of really interesting links in the comments, including Katie Piatt’s recommendation of Ada Lovelace Day, which encourages people to blog about women in tech.

Meitar Moscovitz points me to Will the Semantic Web Have a Gender?, a ReadWriteWeb article from last year about the possibility that the semantic web will reflect a predominantly male attitude to the world.

Image by mouton.rebelle and released under a CC-Attribution-Noncommercial license.

The mechanics of "open"

Elgg, Politics, Web — Tags: , , , , , , — Ben Werdmuller @ 5:28 pm

PanelSince we started Elgg, I’ve always kept a very open philosophy about how the software should work. From the human perspective, we wanted it to be as inclusive as possible, with an easy-to-use interface and innards that allowed you to do very technical things (like, in Elgg 0.x, republishing aggregated RSS) with very little knowhow. From the organizational perspective, we didn’t want there to be a barrier to entry; we released it under the GNU Public License and allowed anyone to download and install it for free. And technically, we allowed anyone to augment, extend and replace its functionality, maintained an open architecture and embraced technologies like FOAF, RSS and so on.

That was five years ago. The world is only now beginning to catch up.

The Silicon Valley Web community is buzzing with “open” ideas: data portability, the open stack, the open mesh, OpenID, OAuth, and so on. There have been two Data Sharing Summits, a bunch of Identity Workshops, and efforts are crystallizing around open activity streams, contacts sharing, and virtually anything else you might want to transfer between web applications. David Recordon, co-creator of OpenID and all-round cheerleader for openness, has predicted that Facebook won’t be a walled garden by 2010.

This is fantastic stuff, which I intend to get even more involved with as the year progresses. Good work is happening all round, and even sleepy behemoths like Microsoft are beginning to take notice.

What worries me slightly is that the work is centered around the Silicon Valley community, and within that is largely built with public-facing commercial websites in mind. Those sites (like Digg, MySpace, the SixApart properties and so on) are awesome without a doubt, but the potential of social technologies falls well beyond the commercial web. People are beginning to use them on intranets, within universities, across governmental departments and so on – places that could use the same approaches, but need to be represented in the discussions.

Their exclusion is not the fault of the people producing the standards and doing this great work; they’re very happily welcoming anyone with a productive contribution to the table. Instead, it falls to those organizations to realize what they’re missing out on and begin to pay more attention to cutting edge technology. The Obama administration is certainly waking up to this, but others – notably the UK government – are extremely reticent to embrace anything open at all.

The technology is falling into place to allow for an open, transparent, knowledge-orientated economy. Now it’s time to look at what else is needed.

Advocacy and getting someone to listen to your iPod

General, Politics — Ben Werdmuller @ 5:07 am

This lecture by Obama transition team member Greg Simon is worth a watch (click the Flash icon in the top right). While ostensibly about advocacy strategies for lobbyists, the fundamentals of what he talks about are applicable to marketing of ideas much more generally – commercial marketing, creative writing, and so on. The first 40 minutes or so are particularly worth paying attention to.

Essentially, marketing your ideas – what Greg euphemistically calls “getting someone to listen to your iPod” – comes down to providing an emotional reason for them to listen to you and buy into what you’re saying. This lecture is a great starting point for thinking about how to do that, and provides lots of food for thought.

Barack Obama and the social web

Politics, Web — Ben Werdmuller @ 10:27 pm

Barack Obama is the next President of the United States, and received the largest share of the vote by any Democratic candidate in 44 years. That’s an impressive statistic, and one that Wired put down in part to his Internet strategy:

[...] Obama’s rise to the presidency will be studied for years to come as the textbook example of a new kind of electioneering driven by people and technology, says Ralph Benko, a principal of the political consulting firm Capital City Partners, in Washington, D.C.

“It was a peer-to-peer, bottom-up, open-source kind of ethos that infused this campaign,” says Benko. “Clearly, there was a vision to this.”

Certainly, Obama was the first candidate to have really “got” the Internet, but there was something different about this campaign: the Internet got Barack Obama. Sure, he released video statements on the web, had a Twitter account, engaged ordinary people through personal publishing and raised a phenomenal amount of money by asking for individual donations. These things alone are historic. But it’s what ordinary people and unrelated organizations went and did next that may have tipped the election.

Social media is viral by nature. You share something with your friends, who (if they enjoy it or find it of use) pass it along to their friends, and so on, creating an exponential network effect. Great content spreads quickly, but with the added benefit that it always comes via a source you trust, so you’re probably more likely to pay attention to it. That’s why it’s so attractive to marketers, and why the Obama campaign chose to harness it.

However, there’s another side to the coin. You lose control of your message; all you can do is set the ball rolling in the right direction, keep putting out your own content, and hope for the best. The campaign did this intelligently; the photo to the top right of this post is one of 50,435 and counting made available under a Creative Commons license from the Barack Obama Flickr account. The Creative Commons license allows anyone to share or adapt the photos as long as attribution is listed and the work isn’t for commercial gain.

In this case, due to a combination of factors (not least the fact that George W Bush is the least popular President since Nixon after Watergate), it snowballed. Obama didn’t campaign negatively, but there was plenty of negative press about the incumbent, John McCain and Sarah Palin flying around, in large part due to the efforts of bloggers and political organizations who put their materials out on the web.

One of the most effective videos was this one, which took the characters and actual cast of Budweiser’s Wassup ads and updated them for the Bush era. It’s unrelated to the Obama campaign, but has been viewed almost 4.5 million times at the time of writing:

In effect, Obama could take the high ground, knowing that information about the Republican administration and the candidates would surface. That’s one of the most powerful aspects of the web, the network effect ensuring that important information found its way into the hands of voters. (Not to mention allowing me to see the US TV coverage, and therefore make a more informed decision as an absentee voter.) As time goes on, the web becomes more ubiquitous and social functionality finds its way into all kinds of software, it’s going to be much harder for information to be suppressed. That’s one of the things that keeps me passionate about this field; I can see the very real benefits for real people.

And the meme continues. My favourite post-election site so far is Ze Frank’s from 52 to 48 with love, which echoes the Obama campaign’s unity theme.

Photo by Barack Obama, under a Attribution-Noncommercial-Share Alike 2.0 Generic CC license.

The world-wide web

Politics, Web — Ben Werdmuller @ 12:36 am

Worldmapper’s statistically adjusted maps provide some food for thought. Check out worldwide personal computer ownership, as of 2002, or Internet users from the same year (they’re very similar).

I spend a lot of my time thinking about how Internet technology can promote information flow, and through it efficiency and transparency, in peoples’ lives. When you’re allowing people to publish their opinions and experiences, and then share them in the kind of social mesh that the web is becoming, I think it’s also important to remember to somehow include the people who aren’t part of the mesh, and whose circumstances mean that they can’t possibly participate. The danger is that people who aren’t active in the network will lose out, and be underrepresented in important ways.

This clearly doesn’t matter much in the consumer web, but I believe that the principles proved in the social web will take greater hold in software, and through that to society as a whole. We are becoming more democratic; we have more access to information. Anyone can publish an idea, a news report, a photograph or any other piece of transmittable media, which can then propagate to anyone else. The roots are in web technology, but the effect is clearly felt way beyond the tech sphere; we’re fast getting used to this privilege, but for most of history freedom of expression has been a radical idea.

Ideally, the result of this freedom through technology is a real-life social mesh, more closely-bound on a global level than people have ever been in the past. Through the free flow of information comes transparency, and through that, again, democracy. But this ideal can only work, in my opinion, if everyone feels the benefit. Part of the point of democracy, surely, is that everyone can take part.

So how can we extend the network? And should it even be an issue, given that around 2.6 billion people don’t have access to basic sanitation?

It’s a fact that cellphone penetration massively outstrips computers in the developing world, which is one reason why a lot of very large computing names are beginning to focus on handsets (and why the free, open source Android software that Google is peddling has nothing to do with competing with the iPhone). That means that cellphone networks also have a great deal more reach than other forms of network in those areas, and it’s therefore significant that the next generation of ultra mobile PCs – for example the next Eee PC – have connectivity through the cellphone network built-in. The result, I hope, will be a sea change in Internet demographics; from that, I hope many things will follow.

These are my interests. I want to bring the technologies that have been proven on consumer websites and in the tech sphere to places where they can benefit people, and make the offline world a better place. I’m under no delusions that I’m going to have any effect myself, but as the technical head of an open source social networking engine, and as someone who just has a personal interest, I can try and do my bit.

This blog is going to be for the sorts of thoughts – like this post – which don’t lend themselves well to a company-sponsored space. It’s often going to be rambly, and will probably raise more questions than answers. Still, you’ve got this far, which hopefully means I won’t be shouting into the void. Thanks for reading; please let me know what you think.

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